Refund policy
 24-Hour Return & Refund Policy
Customer satisfaction is our priority. Please read our return and refund policy carefully.
1. Return Policy
- Customers must request a return within 24 hours of receiving the order.
- Products must be unused and returned in their original packaging.
- Returns are accepted for damaged, defective, or incorrect items.
- Proof of purchase and photos or videos of the issue may be required.
2. Refund Policy
- Refunds will be issued after the returned product has been inspected and approved.
- Approved refunds will be processed through the original payment method or another agreed payment method.
- Refund processing time may vary depending on the payment provider.
- Shipping charges may be non-refundable unless the return is due to our error or a defective product.
3. How to Request a Return or Refund
Customers must contact our customer support team within 24 hours of receiving their order and provide their order number and reason for the request.
4. Important Notice
Return or refund requests submitted after 24 hours may not be accepted, except where required by applicable law.
Thank you for shopping with us! We appreciate your trust and support.